Avianca Airlines announced that starting on February 1, 2024, it will renew its offer and will commercialize four fares, both for flights in the Americas and Europe, in order to provide its customers with a simpler, more flexible and easier-to-buy product. Thus, it will have three options in economy class and one in business class.
“This new offer is based on simplicity and flexibility, which undoubtedly translates into better prices for customers. These four fares, in addition to making the purchase process easier, are designed to meet the needs of all types of travelers. At Avianca, the sky belongs to everyone, and customers choose how they prefer to fly,” said Manuel Ambriz, Avianca’s Chief Commercial Officer.
What does each fare include?
To fly within the Americas, except Brazil, the airline will have three fares available in economy class: basic, classic and flex; and one in business class: business, which can be purchased on routes within the Americas operated on wide-body aircraft.
- basic: for those who choose to fly light. This includes a personal item and check-in on the web or app.
- classic: for those who want to fly with more benefits. The fare includes 1 personal item, 1 carry-on bag of 10kg, 1 checked baggage of 23kg, check-in at the counter, web or app, economy seat selection, and LifeMiles mileage accrual.
- flex: with more possibilities. Includes personal items; 1 carry-on bag of 10kg; 1 checked baggage of 23kg; check-in at the counter, web or app; selection of plus, emergency exit or economy seats; changes and refunds before the flight and LifeMiles accrual.
- business: The one that has it all. Personal item: 1 carry-on bag of 10kg; 2 checked bags of 32kg; changes and refunds before the flight; check-in at the counter, web or app; service at the counter and priority baggage delivery; business class seat; access to Avianca lounges; priority boarding and LifeMiles accrual.
To fly to and from Europe and originating in Brazil, the company will also offer 3 sizes in economy: light, classic and flex, and business in business class.
- light: to fly with the basics. This fare includes 1 personal item, 1 carry-on bag of 10kg and web or app check-in.
- The classic, flex and business fares available on flights to Europe and with origin in Brazil will maintain the same attributes they have within the Americas.
In addition to the improvements in the offer for flights to Europe, in December, the airline launched its new business class experience for these destinations with a menu created by the owner of El Chato restaurant, located in Bogota and selected in 2023 as one of the best by The World’s 50 Best Restaurants. Also included is a new amenity kit with products from the Loto del Sur brand and collectible Mola Sasa cases, designed in collaboration with women from the Gunadule indigenous community.
The company also pointed out that it will continue to focus on personalization and, for each of the fares, will offer its customers more than 16 complementary products, including access to Avianca lounges, upgrades to business class, priority boarding, as well as other products designed to provide assistance during the trip.
About Avianca Group
AVIANCA includes Avianca – a Star Alliance member-, LifeMiles and Avianca Cargo. In passenger transportation, Avianca, with more than 103 years of continuous operation since 1919, is the leading airline in Colombia, Ecuador, Central America and has one of the largest air operations in Latin America with 144 routes, 4,200 weekly flights and a fleet of 128 Airbus 320 and Boeing 787 Dreamliner aircraft, connecting to around 71 destinations in 24 countries in the Americas and Europe. In 2022, Avianca carried 24.6 million passengers with the operation of more than 187,000 flights. Its loyalty program, LifeMiles, is one of the largest in Latin America with more than 12.4 million members and 500 allied brands. In cargo transportation, Avianca Cargo is a leader in the region and is the main operator in different markets in the Americas. It serves more than 50 destinations with a fleet of Airbus 330 freighters, in addition to operating bellies in passenger aircraft. In 2022, Avianca Cargo transported more than 450,000 tons of cargo. Avianca today has a team of more than 12,000 people committed to providing safe, convenient, affordable and friendly service to its customers. More information at www.avianca.com
